Fahari customer care
How can we help?
Questions about an order, delivery, a custom bracelet, or finding the right design? Send us a message and we’ll point you in the right direction.
Send us a message
Required fields are marked with an asterisk.
Quick answers
Before you send
These answers may help you resolve your question immediately.
Where can I find my order number?
Your order number appears in your Fahari confirmation email and normally begins with a # symbol.
My bracelet was damaged or incorrect. What should I include?
Choose “Replacement or damaged bracelet,” include the order number, and clearly describe the issue so our team can investigate.
How long will it take to receive a reply?
We normally respond within 1–2 business days. Including the correct order number helps us investigate more quickly.
Can I request a custom bracelet or matching set?
Yes. Choose “Custom bracelet” in the form or visit the Customize page to submit countries, colors, names, quantities, and reference details.
Do you accept wholesale and partnership enquiries?
Yes. Select “Wholesale” or “Press or partnership” and include your business, audience, location, and what you are proposing.
